Terms of Service
The terms under which INSTRAT360 provides My AI CCO - written to be read, not just accepted.
Last updated: August 2026
Terms at a glance
Key information.
Provider
INSTRAT Technology ApS
Governing law
Denmark / EU
Contact
ale@instrat360.com
External actions
Human approval required
Connected accounts
Revocable at any time
These terms
These Terms of Service govern your access to and use of My AI CCO, provided by INSTRAT Technology ApS ("we", "us"), a company registered in Denmark. By creating an account, connecting a third-party account, or otherwise using the platform, you agree to these terms. If you are agreeing on behalf of an organisation, you confirm you are authorised to bind that organisation.
What the service does
My AI CCO is an AI workspace in which an assistant coordinates commercial work - plans, boards, reports, campaigns and outreach - across the tools your organisation already uses. The assistant proposes; it does not act unilaterally. Every action that leaves the workspace, such as sending an email or creating a calendar event, is presented to a human for approval before it is carried out.
Accounts and access
You are responsible for the accuracy of your account details, for keeping your credentials confidential, and for all activity under your account. You must be at least 18 years old and legally able to enter into a contract. We may suspend or terminate access that we reasonably believe is unauthorised, unlawful, or in breach of these terms.
Connected accounts
You may connect third-party accounts - including Google, Microsoft, HubSpot, Slack, Meta and Atlassian - so the platform can act on your behalf. You authorise each connection through the provider's own consent screen, and you grant only the permissions that connection requires. You are responsible for having the right to connect the account and for complying with that provider's terms. You may revoke a connection at any time, from within the platform or from the provider's own security settings; revocation ends our access immediately. Your use of a connected provider's service remains governed by your agreement with that provider.
Acceptable use
You agree not to use the platform to send unsolicited bulk messages, to harass or deceive recipients, to infringe intellectual property or privacy rights, to upload malicious code, to attempt to gain unauthorised access to any system, to circumvent usage limits, or to breach any applicable law including data protection and electronic marketing law. You are responsible for the content of communications you approve for sending.
AI output and your judgement
My AI CCO produces AI-generated drafts, analyses and recommendations. They may contain errors and are not legal, financial, tax or professional advice. You remain responsible for reviewing output before approving it and for any decision taken on the basis of it. The approval step exists precisely because the final judgement is yours.
Your data and ours
You retain ownership of the content and data you bring into the workspace. You grant us a limited licence to process it solely to operate and support the service for you. We retain ownership of the platform, its software, and its underlying models and interfaces. Personal data is handled as described in our Privacy Policy, which forms part of these terms. Customer workspace data is not used to train external AI models.
Fees
Where a paid plan or credit balance applies, fees, billing period and included usage are set out in your order or plan description. Fees are exclusive of VAT and other applicable taxes unless stated otherwise. Usage beyond an included allowance may be charged at the published rate. Except where required by law, fees already paid are non-refundable.
Availability and changes
We aim to keep the service available and reliable, but we do not guarantee uninterrupted operation. We may modify, add or discontinue features, and we may change these terms; where a change is material we will give reasonable notice. Continued use after a change takes effect constitutes acceptance of the revised terms.
Disclaimers and liability
The service is provided on an 'as is' and 'as available' basis, without warranties of any kind to the fullest extent permitted by law. We are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill or data. Our total aggregate liability arising out of or in connection with the service is limited to the amounts you paid us in the twelve months preceding the event giving rise to the claim. Nothing in these terms excludes liability that cannot lawfully be excluded.
Termination
You may stop using the service and close your account at any time. We may suspend or terminate access for breach of these terms, for non-payment, or where required by law. On termination, your right to use the service ends and connected-account authorisations are deleted. Provisions that by their nature should survive termination will do so.
Governing law and contact
These terms are governed by the laws of Denmark, and the courts of Denmark have exclusive jurisdiction, without prejudice to any mandatory consumer protections available to you locally. Questions about these terms can be sent to ale@instrat360.com.
Service provider
INSTRAT Technology ApS
INSTRAT360 is a protected trademark. Registered in Denmark. For questions about these terms, contact ale@instrat360.com.
My AI CCO is a registered trademark of INSTRAT Technology ApS.
How we handle your data
The Privacy Policy forms part of these terms. It sets out what we collect, what a connected Google, Microsoft or HubSpot account grants, and how to revoke it.
Read the Privacy Policy